Privacy Policy
This privacy notice discloses the privacy practices for this website. This privacy notice applies solely to information collected by this website. It will notify you of the following:
1. What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
– See what data we have about you if any.
– Change/correct any data we have about you.
– Have us delete any data we have about you.
– Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone or via email.

Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

KYC (Know Your Customer) and AML (Anti-Money Laundering) Policy

1. Introduction
Total Auto Finance is committed to maintaining the highest standards of compliance with KYC and AML regulations and ensuring the integrity of its operations. This policy outlines the guidelines and procedures that Total Auto Finance adheres to for the identification and verification of customers, as well as the detection and prevention of money laundering activities.

2. Customer Identification Program (CIP)

2.1 Customer Identification
Total Auto Finance will establish and maintain a risk-based Customer Identification Program (CIP) to verify the identity of all customers applying for car loans. The CIP will include obtaining and recording the following information:

  • Full legal name
  • Residential address
  • Date of birth
  • Social Security Number (or equivalent national identification number)
  • Employment details
  • Contact information (phone number, email address)

2.2 Documentation
Total Auto Finance will require customers to provide valid and reliable identification documents to establish their identity. Acceptable documents may include:

  • A government-issued identification card or passport
  • Driver's license
  • Proof of address (utility bill, bank statement, or lease agreement)

2.3 Verification
Total Auto Finance will verify the authenticity of the identification documents provided by customers through reliable and independent sources. Verification methods may include:

  • Checking against recognized identity verification databases
  • Contacting credit bureaus for credit history checks
  • Contacting references provided by the customer

3. Enhanced Due Diligence (EDD)
In certain circumstances, where higher risks are identified, Total Auto Finance will conduct Enhanced Due Diligence (EDD) measures to gather additional information about the customer and assess the level of risk associated with the transaction. EDD procedures may include:

  • Obtaining additional identification documents
  • Verifying the source of funds
  • Conducting background checks on customers and related parties
  • Assessing the purpose of the transaction

4. Ongoing Monitoring
Total Auto Finance will implement a system for ongoing monitoring of customer accounts to identify and report any suspicious transactions. This includes:

  • Regularly reviewing customer profiles for any changes or inconsistencies
  • Monitoring transactions for unusual or suspicious patterns
  • Conducting periodic reviews of existing customers

5. Reporting Suspicious Activity
Total Auto Finance employees are required to promptly report any suspicious activity or transactions that may be indicative of money laundering, terrorist financing, or other illegal activities. The company will ensure that employees are trained to recognize and report suspicious activity and that they are protected from any retaliation for making such reports.

6. Record Keeping
Total Auto Finance will maintain accurate and up-to-date records of all customer identification information, verification documents, and transaction details. These records will be securely stored and made available to regulatory authorities upon request. Records will be retained for the minimum period required by applicable laws and regulations.

7. Staff Training
Total Auto Finance will provide regular training to employees to ensure they are knowledgeable about KYC and AML requirements, understand their responsibilities, and can effectively identify and report suspicious activity.

8. Compliance Officer
Total Auto Finance will designate a Compliance Officer responsible for overseeing the implementation and adherence to this KYC and AML policy. The Compliance Officer will ensure that the company remains up-to-date with the latest regulatory developments and will conduct periodic reviews to assess the effectiveness of the policy.

9. Cooperation with Regulatory Authorities
Total Auto Finance will cooperate fully with regulatory authorities in the investigation of any suspected money laundering activities and will promptly respond to any inquiries or requests for information.

10. Policy Review
This KYC and AML policy will be reviewed and updated regularly to ensure its effectiveness and compliance with changing regulations and industry best practices.

By implementing this KYC and AML policy, Total Auto Finance aims to protect its operations from being used for money laundering or illicit activities and maintain the trust and confidence of its customers and regulatory authorities.